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Experience it - Return in 14 Days if you don't love it
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Fast Delivery – 1-2 Business DaysCustomer satisfaction is absolutely a crucial mission for Gentcreate in a very uncommon event where you are looking to receive a refund or return a product, we will be happy to promptly assist you and solve the issue.
We have a 14-day return policy, which means you may request a refund for up to 14 days after receiving your item.
To be eligible for a refund, your item must be in the same condition that you received it, unworn and unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
If you wish to contact for a refund, contact us via the online contact form or send us an e-mail.
IMPORTANT - When contacting, add a picture of the item with the issue ( damaged during transport/defective) at guardino.store@gmail.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective or damaged, so that we can evaluate the issue and make it right.
Refund Postage, Logistics & Expenses
Unless in the case of damaged goods, all return shipping costs, choice of shipment company, choice of package fall within the customers' responsibility and discretion.
Delivery is carried out within 1 to 2 business days. If the product does not meet your expectations, you have 14 days to return it.
The Guardino case is ideal for you if you:
MagSafe & Wireless Charging
Fully compatible with MagSafe accessories and Qi wireless charging
Premium Materials
Made with 95% Alcantara, 5% TPU + PC, finished with rubber buttons and an Alcantara interior.
Scratch & Drop Protection
Durable build resists scratches and protects against drops up to 18 ft / 5.5 m.
Delivery is completed within 1–2 business days.
No worries — if the case doesn’t meet your expectations, you have 14 days to return it for a full refund.
Yes, the case is fully MagSafe and wireless charging compatible, so you can charge and use accessories without removing it.
Not at all. The case is fully NFC compatible, so payments and wireless connections work flawlessly.
We recommend gently brushing with a soft, dry cloth. For deeper cleaning, use a mild Alcantara-safe cleaner. Avoid soaking or harsh chemicals.
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